YOMECOO 31.5" Large 6-Tier Boho Rattan 12-Light Chandelier, Gold

Shipping Information

• Destination: We currently ship to addresses within the United States only.
• Cut-Off Time: 3:00 PM EST (Monday–Friday).
• Handling Time: 1–3 business days (Monday–Friday).
• Transit Time: 4–7 business days.
• Total Delivery Time: 5–10 business days.
• Processing Days: Monday through Friday (Saturday & Sunday closed).
• Shipping Cost: Free standard shipping on all orders.
• Tracking: A shipping confirmation email with tracking information will be sent once your order ships. Please allow up to 48 hours for tracking details to become active or update.
• Full Policy: Please read our complete Shipping Policy for information about delivery delays, damaged or missing packages, address changes, and other shipping details.
• Need Help? Email support@yomecoo.com or call +1 (919) 735-1191.

We want you to be satisfied with your YOMECOO purchase. Please review the following information before requesting a return or refund.

• Return Window: You may request a return within 30 days of delivery. Return requests submitted after 30 days may not qualify.
• Eligibility: Items must be unused, uninstalled, undamaged, and returned in their original condition and packaging. All original parts, hardware, protective materials, and instructions should be included.
• Return Shipping: For eligible returns due to a change of mind, the customer is responsible for return shipping costs. For items that arrive damaged, defective, or incorrect, YOMECOO will cover reasonable return shipping costs when applicable.
• Cancellations: Cancellation requests should be submitted before 3:00 PM EST on the same business day the order is placed. Once an order has been processed or shipped, cancellation may no longer be possible.
• Damaged or Incorrect Items: Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us within 30 days with your order number, photos of the item and packaging, and a description of the issue.
• Exchanges: We do not offer direct exchanges. If you need a different product, please return the eligible item for a refund and place a new order.
• Refund Processing: Approved refunds are generally processed within 7 business days after the returned item has been received and inspected. Refunds are issued to the original payment method. Your bank or payment provider may require additional processing time.
• Full Policy: Read our complete Refund Policy for complete eligibility requirements, non-returnable items, return instructions, and refund details.
• Need Help? Contact us at support@yomecoo.com or call +1 (919) 735-1191.