Terms of Service

Welcome to YOMECOO. By accessing or using our website or placing an order through our website, you agree to these Terms of Service. Please read them carefully before using our website or purchasing our products.

1. General Information

YOMECOO is a United States-based online lighting store operating from:

YOMECOO
225 W Walnut St
Goldsboro, NC 27530
United States

By using our website, you agree to comply with applicable laws and regulations governing the use of our website and online purchases.

2. Orders and Payments

• Orders are processed securely through authorized payment providers.

• Payment must be completed in full before an order is confirmed or shipped.

• All prices are listed in United States Dollars (USD $) and may change without prior notice.

• Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

• We reserve the right to refuse or cancel an order where permitted by applicable law, including in cases of suspected fraud, pricing errors, inventory issues, or incorrect product information.

3. Shipping and Delivery

YOMECOO currently ships to addresses within the United States.

Our standard shipping information includes:

• Order processing: Typically 1–3 business days

• Standard transit time: Typically 4–7 business days

• Estimated total delivery time: Approximately 5–10 business days

• Standard shipping: Free on all orders

• Larger lighting fixtures may ship in more than one package, and separate packages may arrive on different days.

Delivery times are estimates and are not guaranteed. YOMECOO is not responsible for delays caused by carriers, severe weather, holidays, high shipping volumes, incorrect shipping information, or other circumstances beyond our reasonable control.

For complete information, please refer to our Shipping Policy.

4. Returns and Refunds

Eligible products may be returned within 30 days of delivery, subject to the requirements of our Return & Refund Policy.

• Returned items must generally be unused, uninstalled, and in their original condition.

• Original packaging, parts, hardware, and other included components should be retained and returned where applicable.

• Customers are responsible for return shipping costs for change-of-mind returns.

• YOMECOO will cover reasonable return shipping expenses for eligible incorrect or damaged orders.

• No restocking or handling fees are charged for approved returns.

• Refunds are generally processed within 7 business days after the returned item has been received and inspected.

• Refunds are issued to the original payment method.

• Fixtures that have been installed, altered, damaged, or misused may not be eligible for return.

Please refer to our Return & Refund Policy for complete details.

5. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, specifications, and pricing.

However, actual colors and finishes may appear slightly different depending on monitor settings, lighting conditions, and individual devices. Natural materials and handcrafted or woven components may also have variations in color, texture, and appearance.

Before placing an order, customers should carefully review the product's dimensions, weight, bulb requirements, voltage, wattage, mounting requirements, and other specifications.

Customers are responsible for determining whether a fixture is suitable for their intended location and electrical setup.

Products should be used only for their intended purpose and in accordance with the applicable product instructions. YOMECOO is not responsible for damage resulting from misuse, improper care, unauthorized modifications, or alterations made after delivery.

6. Installation and Safety

Hardwired lighting fixtures, including chandeliers and other ceiling fixtures, should be installed by a qualified electrician and in accordance with applicable local electrical codes and safety requirements.

Customers are responsible for ensuring that the ceiling, junction box, mounting surface, and supporting structure are suitable for safely supporting the fixture.

YOMECOO is not responsible for injury, property damage, or product damage resulting from improper installation, unsuitable mounting surfaces, unauthorized modifications, improper electrical connections, or the use of bulbs exceeding the fixture's stated wattage rating.

Please follow all installation instructions supplied with the product.

7. Intellectual Property

All content on the YOMECOO website, including text, photographs, graphics, logos, icons, product descriptions, and website design, is owned by or licensed to YOMECOO or its respective content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, display, or use website content for commercial purposes without prior written permission, except where permitted by applicable law.

8. Website Use

You agree to use the YOMECOO website only for lawful purposes.

You may not use the website in a way that could damage, disable, overburden, interfere with, or impair the operation or security of the website or attempt to gain unauthorized access to any systems, accounts, or information.

We reserve the right to restrict or terminate access to the website where permitted by law if we reasonably believe that these Terms of Service have been violated.

9. Limitation of Liability

To the extent permitted by applicable law, YOMECOO shall not be liable for indirect, incidental, special, consequential, or similar damages arising from the use of our website or products.

Where liability cannot be excluded or limited under applicable law, YOMECOO's liability will be limited to the maximum extent permitted by law.

Nothing in these Terms of Service is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.

10. Changes to These Terms

YOMECOO reserves the right to update or modify these Terms of Service from time to time.

Any updated version will be posted on this page with the revised terms. Your continued use of the website or placement of orders after changes are posted constitutes acceptance of the updated Terms of Service, to the extent permitted by applicable law.

11. Governing Law

These Terms of Service and agreements for products purchased from YOMECOO shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, except where applicable law requires otherwise.

12. Contact Information

If you have questions regarding these Terms of Service, your order, or our products, please contact us:

• Store Name: YOMECOO

• Phone: +1 (919) 735-1191

• Email: support@yomecoo.com

• Address: 225 W Walnut St, Goldsboro, NC 27530, United States

• Business Hours: Monday–Friday: 9:00 AM–5:00 PM EST

• Saturday–Sunday: Closed

• Time Zone: EST (GMT-5:00)

Thank you for choosing YOMECOO.