Privacy Policy

Last updated: September 9, 2026

YOMECOO ("we," "us," or "our") operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services").

YOMECOO's online store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction through our Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understand this Privacy Policy and the collection, use, and disclosure of your information described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or that can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably identify or be linked to an individual.

Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact Information: Your name, billing address, shipping address, phone number, email address, and other contact details.

• Payment Information: Payment card information, financial account information, transaction details, payment method, payment confirmation, and other information necessary to process payments.

• Account Information: Username, password, preferences, settings, and other information associated with your customer account.

• Transaction Information: Products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your transaction history.

• Communications: Information you provide when communicating with us, such as information included in customer service inquiries.

• Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage Information: Information about how and when you interact with, browse, or navigate our Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you: When you create an account, place an order, use our Services, communicate with us, subscribe to communications, or otherwise provide information to us.

• Automatically through our Services: From your device when you browse or use our website, including through cookies and similar technologies.

• From Service Providers: From companies and service providers that provide technology, payment, shipping, analytics, customer support, or other services on our behalf.

• From Partners and Third Parties: From business partners and other third parties where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with YOMECOO and which Services you use, we may use your personal information for the following purposes:

Provide, Personalize, and Improve Our Services

We may use your information to:

• Process and fulfill your orders.

• Process payments and transactions.

• Arrange shipping and delivery.

• Process returns, refunds, exchanges, and cancellations.

• Maintain and manage customer accounts.

• Remember preferences and items you are interested in.

• Provide customer support.

• Send order and account-related notifications.

• Improve our website, products, and Services.

• Provide a more personalized shopping experience.

• Recommend products or services that may be relevant to your interests.

Marketing and Advertising

Where permitted by applicable law and subject to your preferences, we may use your personal information for marketing and promotional purposes, including sending promotional communications by email or other available channels.

We may also use information about your interactions with our Services, such as products viewed or added to your cart, to provide or support advertising and promotional activities.

You may opt out of promotional communications at any time using the unsubscribe instructions included in our marketing emails.

Security and Fraud Prevention

We may use personal information to:

• Authenticate customer accounts.

• Help maintain secure payment and shopping experiences.

• Detect, investigate, and prevent fraudulent, illegal, unsafe, or malicious activity.

• Protect our website, Services, customers, business, and others.

• Enforce applicable terms, policies, and legal requirements.

If you create an account, you are responsible for keeping your account credentials confidential. We recommend that you do not share your username, password, or other account access information with anyone else.

Communicating With You

We may use your personal information to respond to inquiries, provide customer support, communicate about your orders, and maintain our relationship with you.

Legal and Compliance Purposes

We may use and disclose personal information when necessary to comply with applicable laws, regulations, legal processes, subpoenas, government requests, or other lawful requirements.

We may also use information to investigate or participate in disputes, litigation, or proceedings and to enforce or investigate potential violations of our Terms of Service or other policies.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes and as permitted by applicable law.

These circumstances may include:

• Shopify and Service Providers: We may share information with Shopify and vendors or service providers that perform services on our behalf, including payment processing, technology, data analytics, customer support, cloud storage, fulfillment, and shipping.

• Business and Marketing Partners: We may share information with business and marketing partners to support marketing, advertising, and promotional activities where permitted by law.

• Shipping and Order Fulfillment: We may share information necessary to fulfill and deliver your orders.

• When You Direct Us: We may disclose information when you request or authorize us to do so, including through certain social media features or integrations.

• Affiliated Businesses: We may share information with affiliates or other entities within our corporate group where applicable.

• Legal and Business Transactions: We may disclose information in connection with a merger, acquisition, sale of assets, bankruptcy, legal proceeding, government request, or other business transaction or legal obligation.

• Protection of Rights and Safety: We may disclose information when reasonably necessary to protect or defend our Services, rights, customers, users, or others.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve its services.

Information submitted through our Services may be transmitted to and shared with Shopify and certain third parties that may be located in countries other than where you reside.

Shopify may also provide enhanced features and services that use information obtained through your interactions with our store, other merchants, and Shopify.

Shopify may be responsible for certain processing of personal information and for responding to certain privacy requests relating to its own processing activities.

For more information about how Shopify handles personal information and available privacy rights, please review Shopify's applicable privacy policies.

Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use our Services, improve website functionality, and support analytics, personalization, and advertising where applicable.

You may be able to control certain cookies through your browser settings or available cookie controls. Disabling certain cookies may affect the functionality of portions of our website.

Third-Party Websites and Links

Our Services may contain links to websites, applications, or online platforms operated by third parties.

If you follow a link to a website that is not owned or controlled by YOMECOO, we encourage you to review that third party's privacy policy, security practices, and terms.

YOMECOO does not control and is not responsible for the privacy, security, content, accuracy, or practices of third-party websites or services.

Information you provide on public or semi-public platforms, including third-party social networking services, may be visible to other users and may be used by those platforms according to their own policies.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their applicable jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, you may contact us using the information below and request that the information be deleted, subject to applicable law.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "sell" or "share" personal information of individuals under 16 years of age, as those terms may be defined under applicable privacy laws.

Security and Retention of Your Information

We take reasonable measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no security system is completely secure or impenetrable, and we cannot guarantee absolute security.

Information transmitted to us over the internet may not be completely secure while in transit. We recommend that you avoid using unsecured channels to send sensitive or confidential information.

We retain personal information for as long as reasonably necessary to provide our Services, fulfill business and legal purposes, maintain accounts, process transactions, resolve disputes, comply with legal obligations, and enforce applicable agreements and policies.

The length of time information is retained may vary depending on the nature of the information and the purpose for which it was collected.

Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights concerning your personal information.

These may include:

• Right to Access / Know: You may have the right to request access to personal information we maintain about you.

• Right to Delete: You may have the right to request deletion of personal information we maintain about you.

• Right to Correct: You may have the right to request correction of inaccurate personal information.

• Right to Portability: In certain circumstances, you may have the right to receive a copy of your personal information and request that it be transferred to another party.

• Right to Opt Out of Sale or Sharing for Targeted Advertising: Depending on where you reside and applicable law, you may have the right to opt out of certain activities involving the sale or sharing of personal information or targeted advertising.

• Marketing Preferences: You may opt out of promotional emails at any time by using the unsubscribe option included in our marketing communications.

Even if you opt out of promotional communications, we may continue to send non-promotional communications relating to your orders, account, transactions, or other necessary Services.

These rights may not apply in all circumstances and may be subject to legal exceptions.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

We may need to verify your identity before processing certain privacy requests.

Where permitted by law, you may designate an authorized agent to submit a request on your behalf.

Privacy Complaints

If you have concerns or complaints regarding how YOMECOO handles your personal information, please contact us using the contact information provided below.

Depending on where you live, you may have additional rights to appeal our response or submit a complaint to the appropriate data protection or privacy authority.

International Transfers

Your personal information may be transferred, stored, or processed in countries outside the country where you live.

Where required by applicable law, we will use appropriate safeguards and recognized transfer mechanisms when transferring personal information internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technology, legal requirements, or other operational considerations.

When we make changes, we will post the revised Privacy Policy on this page and update the "Last updated" date.

Where required by applicable law, we will provide additional notice regarding material changes.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the way YOMECOO handles your personal information, please contact us:

• Store Name: YOMECOO

• Phone: +1 (919) 735-1191

• Email: support@yomecoo.com

• Address: 225 W Walnut St, Goldsboro, NC 27530, United States

• Business Hours: Monday–Friday: 9:00 AM–5:00 PM EST

• Saturday–Sunday: Closed

• Time Zone: EST (GMT-5:00)

Thank you for trusting YOMECOO with your information.